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酒店入住英语:办理入住、客房问题和设施怎么问

去酒店前,先把要用的英语词汇和句子说一遍。下面按情境列出英文、发音和中文意思,还有对方可能说的话与示例对话。

办好入住,安顿下来,问清所需。

常用词汇

EnglishIPA简体中文
reservation/ˌrez.ɚˈveɪ.ʃən/预订
passport/ˈpæs.pɔːrt/护照
key card/ˌkiː kɑːrd/房卡
deposit/dɪˈpɑː.zɪt/押金
incidentals/ˌɪn.səˈden.təlz/额外消费
checkout/ˈtʃek.aʊt/退房
floor/flɔːr/楼层
confirmation/kənˌfɝː.məˈkeɪ.ʃən/确认信息
lounge/laʊndʒ/休息室
pending/ˈpen.dɪŋ/待处理

你会说的句子

你可能听到的话

  1. 前台: Good evening. Do you have a reservation with us?
    晚上好,您有预订吗?
  2. 前台: Found it. You're in room five twelve on the fifth floor. Here are two key cards.
    找到了。您的房间在五楼,512 号。这是两张房卡。
  3. 前台: We take a deposit on your card for incidentals.
    我们会在您的卡上收取一笔押金,用于额外消费。
  4. 前台: Checkout's at eleven. Breakfast is on the second floor.
    上午十一点退房。早餐在二楼。

示例对话

  1. 前台: Good evening. Do you have a reservation with us?
    晚上好,您有预订吗?
  2. 你: Yes, under the name Alex Mercer. Here is my passport.
    有,预订人是 Alex Mercer。这是我的护照。
  3. 前台: Found it. You're in room five twelve on the fifth floor. Here are two key cards.
    找到了。您的房间在五楼,512 号。这是两张房卡。
  4. 你: Great. Could you tell me what the deposit covers and when it comes back?
    好的。请问押金包含哪些费用,什么时候退还?
  5. 前台: We take a deposit on your card for incidentals.
    我们会在您的卡上收取一笔押金,用于额外消费。
  6. 你: Understood. What time is checkout, and do you have any other info I should know?
    明白了。几点退房?还有什么需要了解的吗?
  7. 前台: Checkout's at eleven. Breakfast is on the second floor.
    上午十一点退房。早餐在二楼。

在前台办理入住

  • Do you have a reservation with us?
    您有预订吗?
  • Yes, under the name [Name].
    有,预订人是 [Name]。
  • What does the deposit cover?
    押金包含哪些费用?
  • Where can I leave my bags?
    行李可以寄存在哪里?

反映客房问题

  • The shower has no hot water.
    淋浴没有热水。
  • When did it start?
    什么时候开始出现的?
  • We can send someone up.
    我们可以派人上去。
  • Does that suit you?
    这样安排您方便吗?
  • What if it's not fixed?
    如果修不好怎么办?

询问酒店设施与服务

  • Is breakfast included?
    包含早餐吗?
  • Where can I find the gym?
    健身房在哪里?
  • Can I extend my checkout time?
    可以延迟退房吗?
  • How much is it per person?
    每人多少钱?

更多场景

常见问题与应用对比

更新日期:2026-11-01